The Hamilton Ross Group are leading suppliers of Agricultural, Groundcare and Construction machinery across Central Scotland.
An exciting opportunity exists for a Groundcare Service Manager (Pro Turf) who is keen and driven to manage the Groundcare Service department, based at our Bishopton depot.
Responsibilities:
Reporting to Group Senior Management, you will be responsible for the overall profitability, management and efficient operations of the Groundcare Service Department at Bishopton. Duties also include responsibility for Transport and liaising with the Warranty Department. The successful applicant will be expected to uphold and further the company’s strong reputation for reliable, honest and effective service. Along with managing the overall service offering across the group, the ideal candidate will also have a good knowledge and understanding to repair machinery both on site with customers and in our various workshops.
▪ Proven management experience.
▪ An ability to identify and deliver on objectives that drive the department forward.
▪ Technical knowledge of the Groundcare / Pro Turf industry.
▪ An ability to work under pressure and multi-task in a multi-franchise environment.
▪ The ability to communicate clearly and effectively to all levels of the business, maintaining and upholding company standards.
▪ Excellent customer relationship skills, both face to face and over the phone.
▪ Strong and up-to-date IT skills.
▪ To be able to mediate and compromise within a team, working closely with other departments within the business to further the overall performance of the company.
▪ To be self-motivated and able to work under own initiative.
▪ Strong leadership skills and the ability to act quickly and decisively.
▪ Accountability for decisions and proposals.
Benefits:
Company Bonus SchemeWe offer a yearly performance based bonus along with many other regular gifts and rewards.
Store DiscountsYou can benefit from employee discounts on a wide variety of products available in our parts department.
Company PensionThe company will make a generous contribution towards your pension to help with your long term financial planning.
Job SecurityWith over 90 years of trading over 3 generations, our family business is investing for the future.
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