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Hamilton Ross Group are leading suppliers of Agricultural, Construction, Garden Power, Groundcare and Forestry & Arb machinery and Animal Health products across Central Scotland.

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  • Office
  • Bishopton

Service Advisor/Administrator

The Hamilton Ross Group are leading suppliers of Agricultural, Groundcare and Construction machinery in Central Scotland.

An exciting opportunity exists for an experienced Service Advisor/Administrator at our Hamilton Brothers office in Bishopton. The ideal candidate will thrive working in a busy environment, where they can demonstrate their Organisational and Customer Service skills.

Responsibilities:

Reporting to the Service Manager, you will be responsible for assisting them and the rest of the team with the day to day running of the Service Department. It is a large department and duties include booking in customers machinery for repair and tasking the workshop engineers. Processing job cards, orders, invoices and handling payments. The successful applicant will be expected to uphold and further the company’s strong reputation for reliable, honest and effective service.

Requirements

  • An ability to work under pressure and multi-task in a multi-franchise environment.
  • The ability to communicate clearly and effectively to all levels of the business, maintaining and upholding company standards.
  • Excellent customer relationship skills, both face to face and over the phone.
  • Strong and up-to-date IT skills.
  • To be self-motivated and able to work under own initiative.

 

Benefits:

  • 26 days holiday plus 4 company shutdown holidays per annum
  • Established, local and trusted employer
  • Company pension

Benefits of Working with Us

Company Bonus Scheme

We offer a yearly performance based bonus along with many other regular gifts and rewards.

Store Discounts

You can benefit from employee discounts on a wide variety of products available in our parts department.

Company Pension

The company will make a generous contribution towards your pension to help with your long term financial planning.

Job Security

With over 90 years of trading over 3 generations, our family business is investing for the future.

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