Requirements

The Role

You’ll be the link between our customers and the parts they need by identifying, sourcing and supplying parts for agricultural, ground care, construction and landscaping machinery, including our aftermarket range. You’ll work closely with the workshop and service team to keep repairs on track.

Serve customers at the parts counter, by phone and by email, in a professional and friendly manner

Identify and source parts using catalogues, manufacturer systems and internal databases

Prepare quotations, process orders and take payments accurately

Liaise with the workshop and service team to ensure timely supply of parts for repairs

Help manage stock, booking in deliveries, stock checks and maintaining accurate records

Support merchandising and presentation of the parts store and displays

Build strong product knowledge, including our aftermarket parts range and current promotions

What You’ll Bring

You know your way around a parts department. You’re accurate, organised and good with people and you don’t need to be told what good service looks like.

Experience in a parts, stores, trade counter or similar customer-facing role

Strong customer service skills with a professional, approachable manner

Good attention to detail and accuracy in ordering and paperwork

Confident with IT systems including order processing, manufacturer catalogues, MS Office

Able to work effectively as part of a team and under your own initiative

Experience in agricultural, groundcare, construction, landscaping or automotive parts (desirable)

Knowledge of machinery, equipment and components (desirable)

Full UK driving licence

What You’ll Get

Competitive salary, based on experience

Training and development across our products, systems and manufacturers

26 days annual leave plus 4 company shutdown days

Employee discount scheme and referral programme

On-site parking

The stability of a family-owned business with over 90 years of trading and the recognition of a Scotsman Insider 500 company