Requirements

The Role

You’ll report to Group Senior Management and take full ownership of the Tarbolton service department; its people, its output and its profitability. It’s hands-on. You’ll be close to the technical work, not just the spreadsheets.

• Manage day-to-day workshop and field service operations
• Plan and prioritise workloads across the engineering team
• Drive workshop efficiency, quality and profitability
• Support technical decisions and oversee standards of workmanship
• Handle warranty claims and liaise with the warranty department
• Build strong relationships with customers, suppliers and colleagues across Hamilton Ross Group
• Spot opportunities to improve and act on them

What You’ll Bring

You know agricultural machinery. You know how to lead people. And you don’t need to be told what good looks like.

• Proven management experience in agricultural, groundcare, construction or plant machinery
• Strong technical knowledge of agricultural machinery repair and maintenance
• A track record of leading and developing a skilled team
• Sharp communication skills — with customers and colleagues alike
• Commercial awareness and sound decision-making
• Good IT skills and a practical approach to problem-solving

What You’ll Get

• Competitive salary, based on experience
• Performance-related bonus
• Company vehicle and digital toolset
• 26 days annual leave plus 4 company shutdown days
• Enhanced sick pay
• Life insurance
• Employee discount scheme and referral programme
• On-site parking
• The stability of a family-owned business with over 90 years of trading and the recognition as a Scotsman Insider 500 company