Our Divisions

Hamilton Ross Group are leading suppliers of Agricultural, Construction, Garden Power, Groundcare and Forestry & Arb machinery and Technology products across Central Scotland.

Our Story

Lead our agricultural service department at Berwick and keep Fendt and Valtra customers working. We’d like to hear from experienced Service Managers, and from Workshop Managers or senior engineers ready to step up, as long as you’re happy to work on machines as well as run the team.

  • Depot: Berwick-upon-Tweed, Northumberland
  • Hours: Monday to Friday, with weekend availability as per rota
  • Reports to: Group Aftersales Manager
  • Contract: Permanent

Who we are

Hamilton Ross Group is one of the UK’s largest machinery dealerships. We have been trading since 1933, we are in our third generation of family ownership, and around 200 people work with us across nine depots in Scotland and the north of England. We represent major brands like Fendt, Valtra, Massey Ferguson, JCB, Wacker Neuson, Kubota, Honda, Stihl, and Husqvarna.

The role

You’ll lead a team of engineers and apprentices at Berwick and make sure work is planned, completed and invoiced efficiently. A Service Advisor supports you in the office, so your time goes on the team, the machines and the customers.

This is a working management role. Alongside running the department, you’ll carry out diagnostic and repair work yourself, in the workshop and out on farm. How your week splits between the two will depend on the workload and your background, and we’ll talk that through with you at interview.

What you’ll be doing

  • Lead the day-to-day workshop and field service operation at Berwick
  • Plan and prioritise work across the engineers and apprentices
  • Carry out diagnostic, repair and servicing work on Fendt and Valtra machinery
  • Drive workshop efficiency, quality and profitability
  • Support technical decisions and keep workmanship standards high
  • Develop the team, including bringing on our apprentices
  • Work with the Service Advisor to keep jobs booked, updated and invoiced on time
  • Oversee warranty claims with our warranty department
  • Build strong relationships with customers, suppliers and colleagues

Requirements

What you’ll bring

Essential

  • Management or supervisory experience in an agricultural, groundcare, construction or plant machinery workshop, or a senior engineer ready to take that step
  • Strong hands-on technical knowledge of agricultural machinery repair, maintenance and diagnostics
  • Experience leading, developing or mentoring skilled engineers
  • Commercial awareness and confidence taking ownership of department performance
  • Clear communication, good IT skills and practical problem-solving

Desirable

  • Experience with AGCO machinery or another leading tractor franchise
  • Experience using a dealer management system (IBCOS Gold)
  • Knowledge of manufacturer warranty processes

What you’ll get

Holiday: 30 days a year including bank holidays. Four are a paid Christmas and New Year shutdown, and the other 26 are yours to choose.

Pension: Salary sacrifice company pension scheme with Royal London, so your contributions cost you less in tax and National Insurance.

Long service: Tax-free awards at milestone years, plus an extra day’s holiday in your tenth and fifteenth years.

Through the year: A tax-free gift at Christmas and again at New Year, and a birthday gift every year once you have been with us two years.

Staff discount: Trade prices on parts, workwear and garden machinery, for you and your household.

Refer a friend: A cash bonus when someone you introduce joins us and stays three months.

Training: Manufacturer training on the brands you work with, and support towards relevant qualifications.

Why people stay

Our average length of service is over ten years, and two of our team retired after spending more than sixty years each with the business. People come to Hamilton Ross and stay, which is why we put real money into training and promote from within wherever we can.

How to apply

Send us your CV using the Apply button below and we will come back to you, or email jobs@hamiltonrossgroup.co.uk

Hamilton Ross Group is an equal opportunities employer. We welcome applications from everyone suitably qualified for the role.

Benefits of Working with Us

Company Bonus Scheme

Tax-free gifts at Christmas and New Year, a birthday gift after two years, and long service awards from five years onwards.

Company Pension

Salary sacrifice company pension scheme with Royal London, so your contributions cost you less in tax and National Insurance.

Store Discounts

Trade prices on a variety of products we sell, for you and your household.

Job Security

With over 90 years of trading over 3 generations, our family business is investing for the future.

Apply for this role

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